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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class....
...DARREN BAILEY
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Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF...
...basil formanuik
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Straight forward ordering on website.
Fast delivery, goods well packaged.
Good product.
Will use again.
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...George Carmichael - Turner and Price Ltd
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Unfortunately, despite adding a note for the item to be left with a neighbour at the time of my order, and having received conformation of my note from MyTub, the item was still taken back to the depot from whence it came. To rub salt into the wound, Deborah, from MyTub, called me on the morning of delivery to ask what should be done with the item if no one was available to receive it. I wasnt able to take the call at the time and by the time I did return her call, the delivery had already been returned!
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...Aquarius Plumbing Services
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks...
...Richard Podesta
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future....
...Andy
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The entire purchasing process was hassle free and I could monitor progress. Excellent service and good price!...
...Laurance Knight
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Excellent service for a part that couldnt be sourced anywhere else.
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...Janet Davis
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order....
...Gordon Fullerton
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fast delivery,basin arrived in good condition,so all pleased here thanks....
...BRIAN MILNE
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