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It arrived on the day stated, three was in good order, however the fixing clips and seal were not present. Delivery driver was informed as it came from Wolsey parts center, said he would get one sent out but am still waiting for it. Luckily I was able to use the clips of the existing sink. Very poor....
...Ian Stewart - Stewart Property Services
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou...
...Robin
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Wrong item delivered. My Tub were on the case straight away and now have the correct item....
...George Cowie
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Order arrived promptly. Thanks....
...Alex Anderson
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :-...
...Carianne Purcell-Jackson
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corrrect part arrived on time, thx...
...H W Gravell
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In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub...
...mr faramarz ghatreh
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service....
...David Millichap
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received with thanks...
...steve lindley
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again...
...Ray Le Goubin
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