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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Good Service and A communication....
...SCBS LTD
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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Excellent, very fast delivery, thanks....
...Tony Parkin
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V-good Service parts as described exelent delivery next day at no extra cost
Regards Martin elliott...
...elliott electrical services
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Excellent price and quicker than expected service with very good communication. Thank you...
...Mark Baker
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Hi everyone at My tub my congratulations to you all your service was easy and efficient, the regular feedback which led up to the delivery made the experiance excellent. And I will certainly use you again.
Thankyou
Roger....
...Monocon International Refractories
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Arrived on time and as ordered
Good Value...
...David Sewell
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Competitive price and very prompt delivery.
Very pleased with the whole deal...
...Roy Broomfield
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance...
...Nigel J Masters
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