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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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The materials I needed Wavin were for a French drain, and it was very convenient to see the associated parts listed on one page. Response was excellent and so was delivery. Thank you....
...Vic Warth
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Excellent service product arrrived on time and fittted straight away and all ok will use you again if you can supply the part...
...Philip Allen
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Ordered a replacement toilet seat Roca Sidney to freshen up my suite , opted for the soft close option , item arrived as expected & dighted with purchase , good communication thought from mytub , advising when ye order cleared & on what day it would be delivered , will certainly do business with mytub again ...
...colin gallagher
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sent photographs of parts required to support today hope they recieved them awaiting your response...
...rosita scales
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Quality goods exactly as described and prompt efficient service....
...J J PENNINGTON
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Great company can not fault it in any way great service many many thanks regards from Terry ...
...Terry McNicholas
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My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him....
...Ivor John Lane
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Excellent price and great service. Many thanks....
...Steve Trutch
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Thank all the staff in admin for there trouble
Have a good wend Trevor...
...Trevor Bates
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