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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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good price speedy delivery kept me informed about each stage of delivery would defo use this company again
thank you...
...mrs susan wareing
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Brilliant service. Very well packaged....
...sabrina allybokus
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...
...James Baron
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Order received thankyou....
...Simon Hartshorne
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary...
...sea designgroup
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Just what I was looking for and a quick delivery....
...Norman Scott
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Thanks, bit slohw delivery, but good service, good prise. Thans again...
...Marios Boiler Service
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Good service and communication... Very helpful....
...Charles Batt
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I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again,...
...lindsey brown
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more reviews... |
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