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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ... ...Angela Robertson
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Another hassle free purchase. Thank you.... ...Jennifer Adams
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !!... ...Ian Cameron
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Good service, Very fast delivery, Thank you... ...Xtrac ltd
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden... ...Elizabeth Burden
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet... ...Julie Lloyd
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Excellent customer service... ...samantha hastings
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first class thanks. And thank you Christine for your help.... ...David Swinson - Meccon Ltd
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very fast delivery. Thank you.... ...R. G. Spoore
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