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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
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...Fiona
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Fast,efficient service. Many thanks....
...Steve Driscoll
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Excellent service and communication
Good price
Well done...
...Edward French
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Hi guys - the part arrived in good order, but the packaging could have been better. It arrived in a card-board box with the part placed in the bottom and the padding piled on top. It would have been better to put some padding into the box first - then the part - then the padding to sandwich it between the padding. However it seems to have arrived in good condition....
...Richard Burke
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Very good customer service & communication thank you.Would not hesitate to use again....
...George Brown
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Good and very fast Delivery to Germany. Everything was very good....
...Oliver Sandner
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VERY GOOD SERVICE, THANK YOU...
...REV. B. POWELL
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Kept informed all the time, correct item delivered on time and a good price. Thank you...
...Gary Grant
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Very prompt service excellent communications, very pleased....
...Robin Jukes-Hughes - Mr
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