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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months....
...Peter Downey
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after a couple of issues with item and delivery the order was sorted out quickly with little fuss . many thanks items fitted and taps sorted . ...
...jon diver
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Really pleased with this sink, was kept well informed with delivery...
...Jane davies
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly...
...MRS S PILLING
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Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks....
...Wendy Fagan
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
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...Gill Bushdyhan - Concept Chemicals
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!! ...
...Sheen
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Goods arrived promptly and in good condition. One item was out of stock at manufacturers but they kept me informed of progress....
...Bob Harley
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven...
...Susannah Leyden
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Excellant Service...
...Royal Bank of Scotland
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more reviews... |
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