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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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There were technical problems with my order which mytub shoiwed considerable persistence in sorting out for me. 10/10 for communications.
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...Robert M Mizon
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Fast and efficient - items arrived even sooner than expected! Thanks....
...Mr.J.Knight
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My Tub deliveried the seat when they said. They also sent me an email re the dimensions of the seat l had ordered as there are 2 seats which are similar, which was a nice touch. No complaints. ...
...Brendan Noctor
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No problems. Good service...
...Denis J A Mac Daid
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Excellent service could not be better thankyou for all your help
Highly
recomended...
...sheila gale - bobs seafood
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Will highly recommend this company to anyone. We had a small mark on the goods delivered to us and the company went to great lengths to see that a replacement item was with us as soon as possible. Very imnpressed with the aftercare service...
...MAUREEN
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Good service and communication - would recommend....
...Gordon Dougan
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Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again....
...Claire Walton
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Excellent customer service all round and prompt delivery!...
...A Gill
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more reviews... |
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