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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service....
...Anthony Drake
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Excellent service thank you very much for sending so quickly. You have saved us having to have a new boiler. Would certainly recommend your services....
...Karen Chubb
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All worked-out very well, well done, thank you,...
...Jean-Luc Laloe
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Superb service - site is easy to use, emails are informative, and my part arrived in just a few days - massively recommended, especially if - like us - you arent experts in the world of plumbing!...
...Tim Colman
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A hard to find product was available off the shelf. No hassle, excellent service....
...Philip Kolbe
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Received with thanks.
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...T.A.Foots Plumbing
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Thanks...Great service !...
...KCA COOKE HEATING ENGINEERS
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Arrived on time and as ordered
Good Value...
...David Sewell
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Excellent comms and generally a first class purchase. Thankyou...
...Roger Auty
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