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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ... ...Dianna Karani
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss.... ...chris meadows
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only place i could get the part from, fair price and fast delivery... ...uph heating services
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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Fantastic service and fast delivery A... ...Gillian Jackson - Lidalia Caravan Park
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Service and delivery excellent ... ...Dougie Skinner
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quality product at a great price... ...david gauld
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.... ...Mr. M. Hedger
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Please be aware that all goods were received safe and sound, but had to be repackaged by your courier PTS as the weight and volume of goods were too much for the padded envelope used.... ...EAG Megson
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Fantastic service! Very speedy delivery - just what you need when you have no hot water!... ...DAVID BOWERMAN
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