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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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GREAT SERVICE AND PROMPT DELIVERY........
...IMRAN ALIBHAI
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MyTub did an excellent job, total satisfaction. Even though I originally ordered the wrong item, they were happy to help replace it with the correct one....
...Julius Ross
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Thank you for your help and for finding the right part for me ...
very good will used you again
Richard Preuth...
...Richard Preuth
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Very prompt service. The only thing there was not an invoice in the box....
...Elizabeth Logan
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Very happy with service, found item I wanted at very good price compared to other retailers. kept notified of order tracking, which arrived promptly on date given. Excellent service. Would use again....
...Jill Longman
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wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks...
...alan mcintyre
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I have been very impressed by the service that I have received from MyTub. They have been very responsive and have kept me fully up-to-date with the progress of my order. ...
...Andrew Skelton
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Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!...
...DAVID JACKSON
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that....
...Paul james construction
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