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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot...
...John Saliot
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slight problem sorted out superfast...
...Anthony Vance
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service....
...Mr Graham Thompson
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good....
...Joan Muir
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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Thanks yet again for a superb service I have recommended your company to many people all have been amazed by your service Thanks...
...Steve OShea Harefield Manor
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Good service and communication... Very helpful....
...Charles Batt
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I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we...
...Southlands Farm Cottages
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Satisfactory item and service delivery ,will use again....
...ROGER GARDNER
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Thank you for finding me my order every thing went well so pleased you found it for me thank you very much...
...David Webb
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