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Very pleased with the service received. Thank you...
...Alison Hughes
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Good service. Delved on due date...
...mark cheek - CML Microcircuits UKLtd
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Thanks for the excellent service, I collected the goods from the local suppliers as you suggested to prevent delivery charges and everything went smoothly. Your customer service is especially good and not as common as you would expect nowadays so thanks again.
M W Kean...
...Maurice Kean
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Thank you for the speedy delivery of exactly what i wanted, I ordered it online on Sunday and by Wednesday it was successfully installed - Great service...
...Mrs Debra Petty
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First time i have used my tub,very happy.I was kept informed of order statues,order arrive in good time.Very good service...
...aci worldwide EMEA ltd
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks....
...John Plumbly
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Excellent customer service. Any queries answered swiftly, politely and in an easy to understand manner on your orders status page. Was a pleasure to do business with you. Thank you
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...Mrs Karen Simcoe
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Excellent service with the staff and the delivery. Would definately use again...
...Deborah Ferguson
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Easy to place my order, had a concern about delivery time because of a prior commitment, but a quick email back to you and delivery was altered to pm
Customer service was excellent then, also when I received my order and had to phone about a fitting that I thought were missing.
10 out of 10 for product and customer service
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...Andrew Anderson
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