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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend....
...Mike Walton
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again....
...Nick Cumming
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best price on or off line many thanx...
...james colebrook
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Good communication and prompt delivery. Product as described. Would do business again. ...
...Martin CLARIDGE
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Excellent service, will use you again
Thank you
Delme Laugharne...
...Mr J D Laugharne
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Good service and communication... Very helpful....
...Charles Batt
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All received and fitted. Works fine. Thanks ...
...stephen netherton
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I would like to highly commend your service. I asked for something a little different, namely shipping items to Australia. Your staff we excellent at organising this. The first courier quote was excessive, but they kindly organised a second, and much more reasonable quote for international shipping. I wonder if it is possible to include an international shipping price estimate in your checkout section.
I would highly recommend your services....
...John Hayes
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