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A really efficient service, supplying our needs very promptly and at an ecellent price.
Thank you...
...Jonathan Phippen
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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I was looking for an old fashioned brass bib tap without a threaded spout. Never thought I was going to locate one. Eventually found a part number for one and searched on line. Mytub was up there on the few sites providing results, went to their site, bought it and it arrived exactly when Mytub said it would. Its now fitted and weve just had a cup of tea with the water from it. Job done! Thanks Mytub. Ill definitely be using you again....
...Chris Mitchell
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Excellent communication throughout right through to delivery. Keep up the excellent service...
...Jason Nutkins
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection....
...Edward Andrew Wyatt
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I ordered a replacement coal bed for a Valor highlight fire. Even though the part is obsolete, you managed to get hold of a replacement. We really appreciate the effort in sourcing the part and getting it delivered to us a lot quicker than expected. Thank you and I will keep your web site bookmarked if we need any other parts in the future....
...Andy
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!...
...Shaun Moore
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Thanks very much for the prompt delivery of our order - and the emails keeping us informed of its progress....
...Ken Young
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Excellent seller, no problems with sale or delivery,would recommend them...
...James Minty
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Item arrived quickly and very pleased and would most certainly order from My Tub again....
...lee richards
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