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The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
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...John Cooper
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Your service really is excellent, keeping me up to date literally every step of the way. Very unique.
The product I ordered was exactly what I needed.
The website is ok, useable but a bit busy and could look a bit more up market. A minor issue.
Over all Im a very happy customer who will use you again. Thank you....
...Graham Owen
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Great service - very happy....
...Gerard Crawford
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Brilliant communication from my tub and product just the ticket!...
...Leigh Murphy
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Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again....
...Howard McKnight
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Thank you for your excellent service and delivery of our two items. We were kept informed from start to finish and the items were delivered exactly when stated. We would definitely recommend your company. ...
...Irene Beaumont
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Very pleased with the service.
The item was delivered on the date advised....
...Mr R J Vine
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order received at 0815 Friday 220113 thank you ...
...mr peter cappellini
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Excellent communication will re order...
...Marcus Sutton - K.Sutton
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Extremely pleased with service, good communication and quick delivery. Thank you!...
...Patricia Peace
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