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Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
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...Mick Malone
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MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs....
...james senior - james senior design
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Good price, good service & quick delivery - what more do you want!...
...Roy Davies
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I am only taking the time to respond to this message due to the professional and efficient manner in which my order was handled. Your telephone receptionist was very helpful and answered all of my questions considering it was a relatively small order.
Its a great service and the price was at least 50% less than I was quoted for a similar product. I will certainly use your services again and would recommend your company to anyone.
Regards
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...Cusack
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Price of product great. Price of postage excessive. Something tells me you are using the postage costs to supplement the cost of the product! ...
...steven owen
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Brilliant and smooth service. A superb, high quality product. Will most definitely use this company again! Many thanks....
...Wendy Fagan
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there could be better pictures and perhaps a link to accsesories and fittings for the item...
...steve james
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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub...
...Anne Drysdale
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant...
...Robert East
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service ...
...Brighter Homes Decor
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