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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash ...
...ANTHONY NASH
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Received in two deliveries very quickly after ordering.
Unfortunately on unpacking the items, the 600x800 Elite is damaged on both the upper and lower sides. As the damage is through the paint to the metal in two places, the item will start to rust very quickly given it is to be fitted in a shower room. The packing was not marked so the damage had to have been from the factory.
Could you arrange for this item to be replaced and the damaged item to be collected at the same time
Otherwise I was happy with delivery and price.
many thanks
Gary Taylor...
...G Taylor
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Hi MyTub, Order has been delivered now all present and correct. Thanks for an excellent service....
...Tim Feltwell
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Excellent service.delivery arrived on the day it was supposed to.
Thank you...
...Judith
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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Excellent service and excellent price - well done!...
...Terrence Wheatcroft
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony...
...A Mason
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven...
...Susannah Leyden
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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic ...
...victor a hill - private
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...
...Martin Land
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more reviews... |
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