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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!...
...Alex Docherty
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I had to chase up my delivery but the service I received after contacting MyTub was fine. Goods then were received within 3 days. Would I use this company again Yes...
...Graham Abbott
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Very good, you kept me informed of changed delivery date and the programmer arrived on the day stated.
Many thanks...
...R S Botham
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Order was not delivered on the day specified in the order update e-mail which was very inconvenient as someone had to wait in all day. However when we raised this issue we did receive a quick response and the sink arrived the next day. The sink is great and as described although we were a little surprised that it arrived with no protective packaging. In this instance the sink wasnt damaged but it would be very easy for a sink like this to be damaged in transit without any protective packaging.
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Dear Tim
We are sorry for the inconvenience and are looking into why this occurred. As we do not use couriers to deliver pottery the delivery team who are used to delivering sanitary ware are simply picking off the shelf, putting on the van then droppi...
...Tim Amery Limited
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Received on time. Great customer support. Will definitely use him for future purchases...
...Juan Jose Carlier - Inter-American development Bank
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Thanks for the part, arrived safe and sound, top service and quality parts.
Will shop again.
Bags a little large but I can live with that!
Kind regards
Glyn Stein...
...Glyn Stein
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Great service ordered product received 3 days later perfect condition 5 star company ....
...David - Parlett
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What an excellent service!...
...Linda Bladon
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Fantastic service and great prices - handled my change of order efficiently and with little fuss, and kept me updated as to progress. ...
...Mark Blinman
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again....
...Trevor Handley
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