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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Shower part arrived on the day My Tub quoted, works fine, good to have hot water again....
...Nick Cumming
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All delivered in good condition....
...Citibase PLC
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very good service would recommend....
...norma bell
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The service provided was good and the staff who was dealing with my order was very helpfull.
Thank you,
M Kemperle...
...M Kemperle
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Efficient and prompt despatch
Product as expected
Easy ordering...
...stephen watts
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Thanks...Great service !...
...KCA COOKE HEATING ENGINEERS
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Excellent service - as always. A pleasure to pat you on the back!...
...Robert McNamara
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Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks!...
...Lynn Hunt
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Hi Jeannette,
Fantastic, express service, I will await the delivery as detailed.
Thank you...
...Peter
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more reviews... |
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