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Very efficient service. Order delivered within three days and on the day promised....
...Mr C J Dale
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra £9 for quicker delivery which never happened...so not remotely impressed about that!
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...Cara Charlesworth
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Hi, I would just like to say the help and service I received processing my order was fantastic,so very efficient and polite.Thank you very much....
...Roy King - na
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Handled by order very well, even though had to sourced elsewhere...
...Anthony Reading
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thank you for a speedy and efficient service, My filters are working perfectly...
...Julie Partridge
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed....
...R J Marsh
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Can’t get a much quicker service, many thanks!...
...martin thompson
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Order has been received and all is ok. Thankyou so much.
MurielTobin
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...David Tobin
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Excellent service really efficient will use you again. Neil ...
...Neil Purdue
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