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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Very pleased with the toilet seat and the price. Delivery was a bit slow 8 days from order but then I wasnt in a particular rush and communications from the PlumbCenter were good.... ...Angela Monaghan
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Kept informed all the time, correct item delivered on time and a good price. Thank you... ...Gary Grant
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either.... ...James Bastow
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Very happy with my order and delivery. Would recommend.... ...Margaret Von Stoll
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Though I cancelled my order (not bcause I was in anyway disatisfied) I found the service offered very good.
... ...C D GREENFIELD
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service.... ...Beverly Horn
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Excellent communication over the phone with a delightful chap who knows his onions and Very professional with it. The correct item was delivered on time ... So Well Done All Round and Thanks Everyone who organised and executed the Deed. ... ...Christopher Hope-Wynne
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Excellent service from ordering to delivery. Well done... ...Terence Gill
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A very effiicent service. Congratulations.... ...Peter Wild
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