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Brilliant service. Excellent comms. I would most certainly use you again. ...
...Dai Llewellyn
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Good Service and A communication....
...SCBS LTD
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items....
...Damian Adams
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Lovely company to deal with, although the item went astray, the staff kept me up to date with progress without me having to chase it myself. Item just what i needed, a replacement divert-er saved me having to replace an expensive tap and pay a plumber. would highly recommend this company and would not hesitate to use them again....
...Mrs S Yarr
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Excellent trader. Good communications, fast delivery and great product quality. Would use again....
...G.West.G.Ltd
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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub...
...Mr K. Chapman
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Prompt and efficient service and good value for money.
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...R.Mundy
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first class thanks. And thank you Christine for your help....
...David Swinson - Meccon Ltd
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First experience of MyTub - excellent service, wont hesitate to use again and anticipate doing so soon...
Many thanks.
Ross Williams...
...Ross Williams
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