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Our initial order was mislaid by the carrier and therefore arrived later than predicted. However I have been very impressed by your handling of the whole matter. Prompt action and excellent feedback. Well done....
...Brian Sydney Lawson
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub...
...ELCCH
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Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage. ...
...Rachel Littlejohn
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Thank you so much. My order was really small but you'd never know that from the service I received. The sales staff really put themselves out to help. Absolutely faultless from start to finish....
...Eila McGeary
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Excellent service.goods received in a very good condition with nice.packaging
Thank.you again.for.the.great.assistance...
...LAO YUEN NING
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Excellent service with speedy delivery....
...Carol Hanney
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This was an excellent purchase at a competitive price.
It was very promptly delivered.
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...Mr Raymond Kitching
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!!...
...RACHEL WHITE
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Excellent service. Even sourced an obsolete product for me. The communications from Christine have been excellent - I would highly recommend. ...
...Helen Kennedy
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Very pleased with the service, price and quick delivery....
...Jessica Cobban
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more reviews... |
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