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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest... ...Christopher Guest
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Just want to say excellant service with a decent delivery service for the home DIYer. Internet page have good information on products. Keep up the good work
... ...John Brown
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Thanks for the part, arrived safe and sound, top service and quality parts.
Will shop again.
Bags a little large but I can live with that!
Kind regards
Glyn Stein... ...Glyn Stein
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Very good service as always... ...Mr.K. Goodland
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Fine service, delivery as expected , in Denmark.Thanks.... ...Poul Joergensen
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony... ...A Mason
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you.... ...John P. Scrivens
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Top-notch people very very helpful... ...Constantin - VIESSMANN engineer limited
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Item received with thanks.
A very prompt service, many thanks.... ...A D Weatherley
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