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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Item arrived on due date. Thanks...
...jeannie gailey
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Easy to use website, good price, speedy delivery, precise info re delivery time, excellent....
...J TEBBS
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Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve...
...Brian Wilkinson
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its all OK.
Thank You...
...Olaf Cornehlsen
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Excellent product Sales support and Delivery!!...
...Andrew Anderson
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks....
...susan henshall
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Excellent service, thanks
Edward...
...E DRIDGE Boatbuilders
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Best price I could find, delivery was a little slow and if I was to order again I wouldnt go for the anti slip option, not worth the extra money! Its a bit of a token gesture. ...
...greg coomer
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Good customer service. Good communication, would definitely use again. Thanks...
...Angela Brehaut
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