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Everything went well, even though the part had to be left without a signature....
...Graham Ellis
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Excellent. prompt delivery...
...Hugh Robert Graham
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Thanks for a great service, yet again!...
...ELCCH
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Had what I needed and delivered in quick time!...
...Michael Inglis
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future...
...david shepherd
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I placed an on line order for replacement parts for my 5 year old boiler. The process was very simple and efficient. My Tub kept me well informed as the order was processed and dispatched including notice of the day of delivery. I can recommend this company....
...nigel - warren
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Great service and help. Real quick on delivery....
...Mr Stanley Grogan
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Found my increasingly rare part. Thanks. ...
...Tim Smith
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The taps arrived as promised and the quality appears good.
Frank Webb...
...Frank Webb
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more reviews... |
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