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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o... ...Geoffrey LLoyd Evans
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
... ...Charles Smith
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Prompt delivery and good customer service on the phone. Thanks... ...Lisa Readman
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Great service, best price and all delivered really quickly. What more could you possibly ask for ... ...Michael Laird
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Many thanks for keeping me updated about the delivery date for my order. The item has now been installed and is working OK. ... ...David Mundy
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Mytub were very helpful and service was excellent.... ...Helen
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ... ...John Cheetham
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Thanks Sophie
Brilliant service. I will use your company again. ... ... J E Hubbard
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Hi - confirmation that our order arrived safely. Thanks... ...Steven Blower
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols.... ...David Dow Smith
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