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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Great, prompt service....
...Tracie Lewis
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Great service - excellent communication. Goods delivered as requested.
Many thanks...
...Wayne Crickmore
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Top notch for parts accuracy and delivery! I had a broken Mira shower constantly leaking. Other suppliers quoted 23 week delivery obsolete model, sir. MyTub found the part and promised 48 hour delivery for an extra £10 it was deivered the next day. Highly recommended....
...MR RAYMOND C CLARKE
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A week to supply a cartridge, far to long. I bought another cartridge locally and fitted it as I missed the delivery in the morning. I wouldnt use them again to save £20...
...V M Building Services Ltd
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My tubs service was a1 very quick and and simple the product was great did the job just as you would like...
...G
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Excellent service and communication. Thank you!...
...Brian Rattley
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Thanks for very good service and helpful team at mytub will continue to use mytub when i need to and will pass on your good name to family and friends kind regards paul.
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...paul
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I was very pleased with the friendly and helpful response from your team when I needed to check precise delivery time. A very personal service! This was a welcome surprise as I chose to buy from you on price and I didnt expect to get such great service too. Thanks!...
...Penny Walker
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The valor parts where unavailable but you had an alternative which were just as good and fitted perfectly, the delivery service was good and prompt....
...Monty vitow
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