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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.... ...DIANE PARSONS
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Simple ordering process. Very helpful staff. Obtained product relatively quickly despite problems caused by Covid 19. Low prices. Very happy.... ...Arthur Elliff
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I received my order on the 7th July, which was the date confirmed. so I was happy with this.
Before I actually made the purchase, I made various queries regarding the product to ensure that it was the right one and Jeannette who dealt with my queries was very responsive, patience and helpful.
I am happy with my purchase with my tub as not only I received great customer service, you are also the cheapest I could find.
Thanks
Jennifer ... ...Jennifer Chan
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Great!... ...RainerBaersdorf
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Super fast delivery. impressed with service second to none ... ...kenneth wood
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again.... ...Douglas McPhee
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The service, price, timely and accurate delivery and overall shopping experience has been a pleasure - well done MyTub! I will certainly recommend you to others.
The part was fitted by myself within 15 minutes and my shower no longer leaks! A result all round.
Warm regards,
Dave Anstey... ...David Anstey
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Excellent service. Will use again. They sourced a difficult part to find and delivered it within a few days. 5 stars 🙂... ...Marc McLean - PlumbRite
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Really please with the service I received. ... ...Southwood Mechanical Ltd
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