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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Easy to use website, good value for money and a prompt delivery service....
...Aston University
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Excellent prompt service...
...Ian Main
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed....
...R J Marsh
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Many thanks, quick service and at a great price...
...Glyn Prowse - MP building
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin ...
...colin clubb
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Product arrived on day stated in order update e-mail. Thanks....
...Graham Russell
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delivered as promised in good condition thanks...
...Mark Brown
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Fine service, delivery as expected , in Denmark.Thanks....
...Poul Joergensen
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul...
...Paul Cappleman
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