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Excellent service . Product arrived on the stated day.... ...PETER THOMSON - PETER THOMSON
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Delivered on time, well packaged to. Thanks. ... ...MR A M GILMOUR
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After a small delay in sorting out the bank details your service was impeccable.
Delivery was on the days that were stated.
Yes, I WAS impressed and WILL be using your store again.
Thank you from Clive Bennett. ... ...Clive Bennett Home Maintainance
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Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action. ... ...roger norman
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Ordered pebbles & matrix for gas fireplace on a Sunday evening. Everything arrived on Wednesday early afternoon. Totally transformed my fireplace. Well pleased with service & product. Have another fireplace to sort out will use mytub again. ... ...Lee Wilson
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The service was brilliant and the staff so helpful. ... ...Wendy scott
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As always, excellent service and prices.... ...John Cruickshank
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Couldnt identify the part I wanted from the website code numbers no images to compare so I sent an e-mail with all the nameplate details and the part was successfully sourced from the burner manufacturer even though the burner is 18 years old and this model is no longer manufactured. Very pleased with the service and communication throughout the sourcing, order and delivery process... ...Colin Parker
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Excellent service received, prompt communication throughout order process, would recommend and use again.... ...Mr K J Higgs
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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ... ...Chris Flack
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