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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub....
...David Collins
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)...
...mrs janette kirkpatrick - calmac developments ltd
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Item delivered as specified...
...Keith Hale
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Considerable delay in delivery due to discontinued status of goods ordered.
Good feedback on order status
Quick response to VAT removal request
Would use service again...
...Ray Le Goubin
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again...
...South East Maintenance Solutions
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line...
...Paul
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I was tolda that the item was out of stock after ordering it. I would have to wait a month for it to arrive. However, when this issue was raised, I got excellent customer service and the order was cancelled and money returned.
Thanks...
...Aled Jones
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Spot on, great service, delivered well within timescales set and was very good when I got the order wrong on-line, very responsive and corrected my error....
...Richard Page
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Great Customer Service - Delivery within reasonable time....
...Maher Nuwwareh Nebo Medical Ltd.
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Great service. Picked up on my comment in the order about urgency of the order and then contacted me to offer an express delivery service which meant that I received the order on the date required. Very helpful service. ...
...Chris Waters
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