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Great service. Kept me well informed of delivery date. Arrived on time. Cant fault that....
...Clive Townley
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The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed....
...R J Marsh
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ...
...a f plumbing and heating
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service....
...Hazel Stock
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible....
...Nicola Richards
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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again....
...Jeffrey Robinson
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I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side....
...michael shearing
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Good price, efficient communications and quick delivery. Thanks!...
...Russ Pickard
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you....
...Elemental Heating
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