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Having waited in all day I received a phone call from the carrier stating that you had sent 1 by 1 unit instead of 1 by 4 pack of water filters. Is this correct. They also state that delivery will be some time tomorrow. Apart from this problem it has been a pleasure dealing with you. I appreciate being kept informed as to order updates
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Hi Peter
I apologise for the mix up in the delivery I have contacted the branch and they assure me your order has been re-ordered. The manufacturer in error thought there was only item on your order and so only sent us one filter. The branch say they sent the one item to yourself until the others came into stock. However the 4 items have been reordered and as ...
...Peter D Allum
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Good service and communication... Very helpful....
...Charles Batt
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall...
...Clive Snashall
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Item received with thanks.
A very prompt service, many thanks....
...A D Weatherley
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very good fast service. ...
...chris towle
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excellent service, all you want from an online service. thank you...
...tim
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Very good service. Order was delivered on time and the price was competitive.
Thanks
John...
...David John Burdon
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first class service many thanks...
...stephen
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Received with thanks.
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...T.A.Foots Plumbing
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Excellent service - arrived very promptly. ...
...Carole Richardson - Chichester College
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