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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
... ...Steve Dixon
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Great service ,thank you.... ...Vsevolod Loktyukhov
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We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks.... ...Jennifer Morris
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Very helpful chap, will use you again... ...Terry smith
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Fantastic service. Thanks so much.... ...Ms Sophia Ioannou
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you need to improve your delivery times. Had to wait a month, just not good enough. ... ...Chittaranjan Pillai
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Excellent service. Helped to identify product from a photograph. Then easy ordering and delivery.
... ...Andy
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All delivered on time and in good order.... ...Oakfield Construction
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
... ...Henry P Robinson
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Many thanks for my bathroom accessories, very good quality, I am very pleased with them. Also many thanks for the prompt delivery.
Mary Devereux... ...mary b devereux
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more reviews... |
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