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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...
...Frank Conway
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...
...Dr Claire Ferris
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Fantastic service and fast delivery A...
...Gillian Jackson - Lidalia Caravan Park
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Excellent service with plenty of emails to keep you in the loop regards what you purchased....
...Robert Edge
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Great service, quick delivery, thanks!...
...Gillian Hodgson
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
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...Martin Fagan
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service....
...Keith Mullen
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I was kept informed of arrival, as was out of stock, still arrived very quickly.Thank you for a easy transaction, and I would buy of your company again,...
...lindsey brown
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me. ...
...RAE HALDENBY
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Excellent comms and generally a first class purchase. Thankyou...
...Roger Auty
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more reviews... |
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