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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned....
...Tracy Reinmiller
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good....
...Mr I S Cameron
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Youv'e dealt with me very politely and efficiently, just a pity we couldn't do business.
Cheers
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...Ken McGregor
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There was no photo of the item I was looking to purchase, and within 10 mins the customer service team had uploaded a photo - really helpful and quick delivery turnaround....
...Jenna Jones - Photonic Measurements
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Excellent service, part received within just a few days. Would definitely use again....
...Caroline Rose Northamptonshire Police
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price....
...Stephen Hinton-Smith
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Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...
...Paul Kernan
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What wonderful site and service. Managed to find a discontinued item which I tried everywhere without success! Saved the day and i’m very grateful!...
...Tahir Kiyani
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excellent item exactly as described, deliverd very quickly thank you very much!!...
...Anthony Checkley
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Delivered very efficiently and arrived in good time. Thank you very much for a very efficiet service....
...Anthony Lowton
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