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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio...
...David Pawson
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Easy to use website, speedy transaction, swift replies...
...Debbie - Mains electrical
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Hi yes I received it many thanks. Only one problem I thought the basin was included! I thought it was a very good price!!! Obviously too good to be true. I need to order the basin to go with it Salgar Motril 8100mm but cannot find it on your website. Please advise me of its code so that i can order it for delivery after Xmas. Many thanks....
...John Lenz
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Excellent service and del.
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...WINT LEES - Mr
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The service and continued update of delivery was excellent. the price was also competitive I would use the company again and recommend them....
...clive liard
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superb service, frequent contact and updates and speedy service. would definitely use again thanks...
...jeemy - jawl architects
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Service was excellent with the goods being delivered promptly.The items for my coal effect fire are just what I wanted they are now in place and the fire looks like new.I discovered your website whilst searching for above items and I found it easy to understand and to order goods.I would recommend it to anyone....
...Richard Baillie
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Good company,will use again. Highly Recommend....
...David M Russell
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient....
...Linda Howels
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Nice one Laurie ! Surf on dud ...
...Clarisford Developments Ltd
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