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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.... ...Peter Morris
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Order received when expected thanks.
Was waiting to give a review till wed installed it and made sure it didnt leak had lots of problems with the last one wed bought from a different company. No leaks, looks good, all is well, thanks very much :... ...Sue Fitt
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Item arrived the next day , great service !!... ...Paul James
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The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
... ...Pauline Sudworth
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The products I needed were very competitively priced and I was happy with the service throughout.... ...David Barnes
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very good service - parcel arrived when promised and it was packaged very well. thanks... ...John Rhodes
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date.... ...Ms Helen G. Hughes
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Very good service and price ,I have told all my friends how good MY TUB is,i will be using you again Regards R Walsh.... ...Richard Walshe - Richards fittings
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Parts arrived on time and in good condition. Thanks.... ...matthew tulley
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Although mytub couldnt fulfil my complete order I was kept informed with instant messages and delivery was quick. Seems like a good setup and I wouldnt hesitate in using them again... ...KEREN JONES
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