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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ... ...Dr Claire Ferris
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Everything went to plan. Thank you... ...Nick winter
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I am extremely pleased with both the product and the service provided by MyTub. The sales assistant was very helpful and the delivery incredibly speedy so I would happily recommend MyTub.... ...Anna Girvan
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The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long.... ...scott windeatt
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Thank you recieved great service ... ...Chiranjeev Ahluwalia
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This purchase worked exceptionally well. The price of the product was fair, the product itself was as expected and the speed of delivery was excellent.
I would not hesitate to use MyTub again... ...Mr Patrick Townsend
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Easy to order and free delivery too. Good experience. Thank you... ...James Muff
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Excellent service from initial enquiry through to speedy delivery. Thank you.... ...Darren Plowman-Read
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was a mix up in address but was sorted out realy fast was quite empressed with the service... ...J G AIRD buildingrepairs
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