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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Kept informed about order. The goods were well priced and staff were on hand to answer any queries.Thank you. Will definitely use service agaien...
...Jacqueline Hodgson
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All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends....
...John Harold Davis
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris...
...Chris Butt
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David...
...Biznet
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Easy to order on line. Excellent service. Goods arrived promptly and exactly as described....
...Doreen Binnie
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Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
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...Nicholas Hartley
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Fantastic service. Received when said and easy ordering system. Thanks...
...William Payne
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...
...Paul OBoyle - Q3
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Just what we wanted, cheapest supplier we could find on the web and delivered on the day advised. Very happy and would use them again without hesitation....
...tony akers
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