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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time....
...Raymond TOPIN
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
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...Brian skipper
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Can’t get a much quicker service, many thanks!...
...martin thompson
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Excellent service throughout....
...David Fursland
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I found this to be a very fast and efficient service and will definitely use you again int he future....
...Mrs Syliva Simmonds
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User friendly website to find exactly what I required.
Great email communications.
Fast delivery.
Perfect.... thank you....
...Kevin Hooley - Unicorn metals ltd
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Thank you for all your help and finding the right tap to meet my needs. Your customer care is exceptional. my best wishes Jennette...
...Jennette Bradbury
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you...
...Steve Russell
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Excellent service throughout. Will definitely use again. ...
...Alan Carrington
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Good shopping eperience and speedy delivery.Will use again.Thanks...
...J Irving
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more reviews... |
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