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Brilliant service, very happy... ...NEIL VICARY - BRYEN LANGLEY LTD
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Many thanks a day late but not a problem
good polite service when called
problems resolved in a swift manner
Thanks... ...GARY F MASSON
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Although I did not find your website that easy to navigate, your Customer Services staff were very helpdful. They gave me the exact information that I needed to place my order. I was also pleasantly surprised to see the price of the items that I ordered through yourselves, and delivered by Plumb Centre, and the much higher prices shown for the same items on the Plumb Centre website!... ...Michael F Harris
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I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.... ...Elemental Heating
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thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again... ...Glenda Garcia
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Excellent value, with equally good delivery.... ...Michael Whitehouse
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Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou... ...Robin
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Fantastic customer services, very helpful and friendly. Next day delivery, order was as promised. Would highly recommend. Thank you... ...Judith Nicholson
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Delivered item in bubble wrap in plastic bag, delivery driver opened bag so i could inspect items2 aerator tubes ok because these are quite fragile.but no problems,good coms del on time, items as ordered.
k freeland... ...kenneth freeland
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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you.... ...bryce wilkinson
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