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Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you ... ...Paul Hickling
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order arrived ok thank you all good ... ...Dave Millen - Pandora Estates
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my order arrived when you said it would and everything seems to be alright .my plumber is not coming till after xmas so he will check to make sure everything is there. i am please with the price and service that i have received from your company regards ... ...terence roy jefferies
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ... ...Clive Batchelor
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Thank you for sending my order and for the emails regarding its progress. The parcel was delivered to a trusted neighbours home. However the packing was so badly sealed that it had split open and all the contents were partly opened, the DIRTY bubble wrap was partly around the boxes and hanging out of the box and my neighbour - and apparently the delivery driver- were worried in case items were missing. Happily everything was undamaged and my order was complete. Im glad you stock items no-one else seems to care about. Thank you for that service.... ...Mrs Irene V Turner
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Great service - delivered as promised... ...Anthony Hogg
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks! ... ...John Hinks
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Responded and contacted quickly. They sorted out a basin that was no longer produced but they still managed to locate one 4 miles down the road. Cant fault them. Great service. Thanks... ...James Costello
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Very happy with the product and delivery thankyou... ...Linda Black
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.... ...Miss Aigoro
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