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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Excellant service, great comunicatios, great price. One down side. Very slow turning up with the item i ordered. Well worth the wait with the saving I made...
...jon franklin
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Excellent service and correspondence. Quality products at sensible prices, will definitely use again. Thank you. Tommy...
...Victor handley - H
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slight problem sorted out superfast...
...Anthony Vance
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Thank you for the very prompt service you provided. the part was received in less than 24 hours. I now know who to recommend to others when boiler spares are required. Ian....
...ian_webber
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!...
...Ray Howell
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Very good service from My Tub Ltd.
Good website also and products were delivered the day you estimated.
Many thanks.
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...David Duncan
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It took just over a week to receive the item, which is quite slow, but the frequent email updates were valuable....
...Michael Stanley
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Tanks for your help. I have been trying to track down the correct part for some time....
...Ian Clark
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Hi. I have recd my order. Thankyou...
...mike sewell
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more reviews... |
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