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Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.... ...mohamed carmally
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excellent service would highly recommend using this company... ...Jennette Bradbury
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Part arrived OK, Thanks... ...P Brereton
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great service . thanks very much . trev .... ...tm building services
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub... ...Paul Witts
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Branded goods received in perfect condition. Customer services first class. Thank you for your quick delivery.... ...Mr S Grant
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Excellent service! Fixing brackets were missing on delivery but the delivery driver found them in his van and came back on SUNDAY. The sink was received in perfect condition which was a surprise as there was virtually no packaging.... ...PeterBennion
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All good, thanks!... ...Gillian Hodgson
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first class service many thanks... ...stephen
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Would highly recommend this company. Ordered a replacement pedestal for my sink which arrived in just a few days. Helpful staff... ...Karen Cohen
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more reviews... |
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