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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend....
...Mr David James Forder
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Order received on time. Customer service very good and kept me informed of the progress of my order. Would definitely use again....
...Linda Baynes
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Brilliant service. Excellent comms. I would most certainly use you again. ...
...Dai Llewellyn
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5 star service.
Kept informed about delivery which was on time
Goods were what I wanted and are installed and working.
What more could you ask for ...
...STUART EWENS
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Will use again and service was good as well as the communications
thank you very much
HAVE A HAPPY CHRISTMAS
and A GREAT 2012...
...Robert Palmer
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Good service at a good price. Thanks...
...Frank Weaver
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A good company to do business with and service and help exemplary. Adjustments to order made without exception and assistance in finding alternative items was invaluable. Very helpfil courteous staff, Items received on due date as promised and without difficulty....
...Malcolm Carey
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Prompt delivery and good customer service on the phone. Thanks...
...Lisa Readman
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Just wanted to thank you all at My Tub! I received my order very speedily and it was packaged very well, I am one happy customer! thank you again and well done!! p.s. HAPPY CHRISTMAS!!!!!...
...RACHEL WHITE
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