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Thanks, found the part difficult to get anywhere else, your ordering system and communication was great. Despite the Xmas rush it arrived on schedule and just in time.... ...John Armstrong - Mr
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
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Excellent service... ...Ian Ashford
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Great service. Helpful staff!... ...Brett Gascoigne
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Purchased some really good Radiators. Could not fault anything with the transaction, from sale to delivery.
5*
Keith... ...Keith Hughes
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My toilet seat arrived this morning having only ordered it yesterday. It is already in situ which is a relief with guests staying this weekend. A superb service. Many thanks. We will certainly recommend you to friends.... ...Regards Carol Burgess
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Buying from MyTub was just like being in the shop for real.
All the assistants were very helpful and polite and always called me back as promised.
Delivered on the agreed date too.
Plenty of e mail updates advising on my order.
Thank you MyTub
Graham - Kelso... ...Graham Redpath - FAO S Gillard Plumber co G Redpath
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Thanks for very prompt service, would certainly buy from you again.... ...Ms lynn waring
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Good service with genuine part delivered on time and within a couple of days.... ...Stephen Caddy
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless.... ...tony burtonshaw
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